
EXPERTISE
Project Management
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Managed project lifecycle from initial concept through development, testing, and final deployment.
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Developed cohesive, objective-driven plans, schedules, and budgets.
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Served as main contact for status updates, troubleshooting, quality control oversight, resource allocation, and metrics tracking.
Management
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Managed cross-functional departments and teams ranging from 5 to 25 employees.
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Responsible for work prioritization and assignments; product development review and feedback across all stages of development; coaching and mentoring; and professional development, annual performance appraisals, and other managerial functions.
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Coordinated sales and marketing functions across multiple divisions.
Instructional Developmentand Design
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Worked with operations and engineering, subject matter experts, and other stakeholders to create scalable, strategically-focused, practical and engaging instructor-led, eLearning, and operator qualifications training programs, job aids, and other training materials.
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Conducted needs analyses, wrote strategy briefs, and developed and implemented learner-focused online, blended, and micro-training designed to align with procedures and strategies, operational and safety goals, and corporate culture and values.
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Planned learning programs, units of study, interdisciplinary curriculum connections, and final assessments and rubrics for inquiry- and project-based learning.
Marketing / Design / Advertising
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Developed domestic and international marketing communications plans, budgets and launch strategies for new products and services.
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Developed, wrote, and designed advertising, sales and marketing collateral, direct marketing campaigns, and annual reports and other investor communications.
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Crafted impactful brand strategies and solutions and comprehensive visual systems, balancing creative aesthetics with strategic objectives tied to client values, goals, and market positions.
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Developed and executed global trade show and event marketing plans, exhibits, and related lead generation and sales close strategies.
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Served as editorial director for employee communications programs.
Other
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Increased department efficiency 45% through the development and refinement of new development process workflows and communications templates.
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Lead the move towards LMS-based assessment solutions for classroom and computer-based learning.
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Tapped to create C-Suite video packages for use at public functions to promote the company.
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Chosen to beta MS Copilot for the company, and subsequently tapped to serve as an MS Copilot Champion to assist the organization in phase two rollouts.
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Developed a multi-component promotional campaign for a financial institution, with results surpassing 150% of projected goal.
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Increased productivity by redesigning the workflow tracking and filing system of a a major tradebooks publisher in order to streamline operations resulting in a 47% increase in efficiency.
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Increased academic performance by 37% by developing proprietary curriculum and teaching strategies for an International Baccalaureate Middle Years Programme campus.